Our Business Plan 2019 – 2024
Our Business Plan supports our mission to provide safe, accessible and supportive accommodation that meets the needs and desires of our tenants, allowing them to lead as independent and fulfilling lives as possible.
This Business Plan sets out our main aims, objectives and goals for the five years from 2019 to 2024, together with a separate action plan showing targets for how we intend to deliver our objectives.
Our three key objectives are:
- Excellent Customer Satisfaction
- Finance and Value for Money
- Quality Homes and Sustainable Growth
You can read more about these in our Business Plan.