About Fairoak
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Support >Repairs and maintenanceThe Fairoak Housing Association manages a programme of repairs and maintenance on all properties. The programme is delivered by local companies sensitive to the needs of our tenants. All employees are fully accredited with appropriate certificates (CORGI etc.). Our repairs and cyclic maintenance programmes include minor repairs, redecoration programmes, ground maintenance and adaptations to suit tenants needs. Statutory testing and inspections are carried out on all properties including emergency lighting, gas and electricity safety checks, drainage, heating systems, roof maintenance, fire precautions and security measures. All properties are subject to regular management inspections. Out of Office Hours RepairsThe Association provides an emergency repair service during out of office hours. In addition to emergency repairs this service covers advice and reassurance to tenants. This service complies with the latest regulations in relation to repairs. Fire Alarm MonitoringAll our properties are equipped with fire alarms and smoke detectors that are continuously monitored. All activations are followed up to ensure that appropriate action is taken. Security Door AccessSome of our properties have a controlled door entry system that prevents people entering the building without authorisation. If this security feature is important to potential residents please contact the Association for further information. Garden maintenanceThe Association sub contracts the maintenance of its gardens to local companies that are carefully selected to meet the needs of our tenants. Customers Repairs RequestsIf you are a customer/tenant of Fairoak and would like to report a necessary repair please log on to the Customer Area and use the Repairs Request Form.
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