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How we allocate properties
Our allocation of properties process follows these four stages, and each application undertakes the same procedure:
- Referral
- Assessment
- Selection
- Review
All applicants must complete an application form to register on the Association’s Waiting List (Appendix 1). Referrals to be included on the Waiting List can be made to the Association from a variety of sources including:
- Self Referral
- Social Services
- Health Authority
- Parent / Carer
- College / School
- Job Centre
- Local Authority / District / County Councils
- Voluntary Organisations
- Independent Organisations
- ehub
- Others
Once a referral has been received, Fairoak Housing Association will respond by contacting the referrer acknowledging receipt and asking the referrer or applicant to complete a Waiting List Application Form.
This document can be sent in the post or, if necessary, an appointment will be made with the applicant so that a member of the Fairoak team can assist them in completing the form.
Criteria for acceptance onto the Waiting List
To be accepted on to the Waiting List for accommodation, applicants must have:
- A learning disability.
- Local connections to the areas in which Fairoak Housing Association has properties. A local connection includes current or significant previous residence in an area, family connections and paid or voluntary employment.
- The ability to meet the rental and service charge payments. This includes applicants who would be entitled to Housing Benefit.
- A demonstrable need for supported accommodation. Where necessary, evidence may be required of an applicant’s entitlement to a funded support package.
Fairoak Housing Association will not exclude from consideration any application on the grounds of degree or type of disability, current living situation, age, race, colour, religion, gender or sexual orientation (see our Equality & Diversity Policy).
In order that applicants are considered for vacancies which will meet their needs, a Fairoak housing officer will arrange an appointment to meet with the applicant, any family member and a Care Co-ordinator/Support Worker.
This will allow all parties to review the application form, to detail any specific requirements and support needs that the applicant may have and agree the most suitable type of accommodation for which the applicant should be considered.
All applicants will be notified in writing of the outcome of their application to be accepted on to the Waiting List. Where applicants are found not to meet the criteria for acceptance, they will be offered the right of review.
Reviews can be made in person or in writing. All requests for review will be assessed by the Executive who will not have been involved in the original decision. The outcome of any request for review will be notified to the applicant within 21 days of receipt of the review request/hearing.
All successful applicants will be held on Fairoak Housing Association’s waiting list and will be contacted twice a year to determine whether the applicant still wishes to remain on the Waiting List and whether their circumstances have changed.